1. Eligibility for Returns
Due to the nature of digital services, Rizon Platforms Limited does not offer refunds or returns on completed projects. However, if a service is not delivered as agreed, we will assess and resolve the issue.
2. Refund Conditions
Refunds may be considered under the following conditions:
- If a purchased service has not been started.
- If a technical error on our part prevents service completion.
- If the request is made within 7 days of purchase.
3. Non-Refundable Services
- Completed projects and services already rendered.
- Custom web development and design services.
- Digital products and licenses.
For refund requests, email us at [email protected] with relevant details.